Service That Sets us Apart
Amazon Business will certainly present an attractive option in a market which is increasingly ordering online. However, its solution is based on a transactional self-service model. In contrast, we offer our clients the benefits of a true partnership approach, underpinned by value add services tailored to your needs.
Despite the majority of customers engaging with Amazon in their procurement activities, their feedback describes how Amazon’s model makes it difficult to speak to anyone, let alone be present as product experts with knowledge of office supplies. Amazon may have mastered its consumer-style online ordering experience, but its self-service model also leaves users to fend for themselves in terms of product selection.
In comparison, our service-driven approach offers added-value in terms of consultation, auditing, flexibility and local support.
The Value-Add
- Account management gives you access to experts
- Customer services who understand your requirements
- Flexible delivery that’s tailored to your needs
- Employed drivers that are reliable, personable and professional
- Stock holding with guaranteed availability
- Consolidation offering a true single source solution
- Accessible and easily contactable specialists
- Consolidated returns
- Unrivalled additional services
Pricing
We maintain our pricing for a minimum of 3 months and always advise in advance as much as possible, unlike Amazon – whose prices fluctuate on a regular basis. With the current economic uncertainty, some office supplies companies are steadily increasing their prices and justifying them as the consequences of Brexit.
| AMAZON BUSINESS | VS | JUBILEE | WHAT IT MEANS FOR YOU | |
| Online Ordering | We give you a choice on how to order | Makes it easy to contact us
Gives you preferences for ordering We are someone to speak to |
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| Self-service | We help by providing pro-active account management | Helps product rationalisation
Maintains cost control Provides management reporting |
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| Multiple deliveries from separate sources | We consolidate delivery from one single entity We also guarantee next day delivery on stocked items |
Reduces administration time and costs Ensures faster delivery times |
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| Delivery to site | Where possible, we provide desktop delivery | Your orders will always find you | ||
| No bespoke products | We stock customer specific products | We can always meet your product needs | ||